Privacy Policy

Effective Date: July 21, 2025
Last Updated: July 21, 2025


International Truck Body Inc. (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and disclose personal information collected through our website and services in compliance with applicable privacy laws in Canada and the United States.


1. Information We Collect


We may collect personal information directly from you when you:

  • Fill out a form on our website
  • Request a quote or service
  • Sign up for our communications
  • Contact us via email or phone


This information may include:

  • Name, company, and job title
  • Email address and phone number
  • Mailing or shipping address
  • IP address and browser/device information (automatically collected)


2. How We Use Your Information


We use the information you provide to:

  • Respond to your inquiries and service requests
  • Provide quotations and fulfill product or service orders
  • Improve our website and customer service
  • Send important updates and communications


We do not sell or share your personal information with third parties for commercial purposes.


3. Consent and Your Rights (Canada – PIPEDA)


As required by the Personal Information Protection and Electronic Documents Act (PIPEDA):

  • We collect personal information with your knowledge and consent.
  • You have the right to access and correct your personal information.
  • You may withdraw your consent at any time, subject to legal or contractual restrictions.


If we store or process your data outside Canada (e.g., in the U.S.), we will take reasonable steps to ensure comparable levels of protection.


4. Your Rights (United States – Including CCPA/CPRA)


If you are a resident of the United States, including California, you may have the following rights under applicable state laws:

  • Right to Know: You can request details about the personal data we collect, use, and share.
  • Right to Delete: You can request that we delete personal information, subject to exceptions.
  • Right to Opt-Out: We do not sell your personal data, but if that ever changes, we will provide a “Do Not Sell My Personal Information” link.
  • Right to Non-Discrimination: You will not be discriminated against for exercising your privacy rights.


To exercise any of these rights, please contact us using the details below.


5. Cookies and Analytics


We use cookies and tracking technologies to enhance user experience and understand website usage. You can manage cookie preferences through your browser settings.


6. Data Storage and Security


Your personal information may be stored in secure servers in Canada or the United States. We take reasonable technical and organizational measures to protect your data against unauthorized access, disclosure, alteration, or destruction.


7. Data Retention


We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, or as required by law.


8. Cross-Border Data Transfer


Because we operate in both Canada and the U.S., your information may be transferred and stored across borders. By using our services, you acknowledge and consent to this transfer of data.


9. Updates to This Policy


We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. We encourage you to review it regularly.


10. Contact Us


If you have any questions or concerns about this Privacy Policy or wish to make a request regarding your personal information, please contact us:


International Truck Body Inc.
Email: info@itbtrucks.com
Phone: 1-888-777-6701
Mailing Address:

Unit 5 - 1601 Church Ave

Winnipeg, Manitoba

R2X1G9


Contact Us